We appreciate your decision to purchase an instrument from Artisan Guitars. We work hard to ensure that all products are accurately described and we take utmost care in preparing all products for shipment. Your satisfaction as a customer is our top priority!
If your purchase is not as you imagined, you have the right to return it within 72 hours of receipt. Our conditions are simple. You must call to obtain an RA # (return authorization). It must be returned with all the original packaging and equipment with which it was shipped. Return shipping (and insurance) will be at your expense. Of course your purchase must be returned without damage and in new (salable) condition.
Allow 7 to 10 business days transit time for your return to reach us, and we will refund your full purchase price, less shipping costs.